By accessing Grozly.in, purchasing products, or using our services, you agree to be legally bound by these Terms & Conditions.
If you do not agree, you must stop using our website immediately.
You must be:
At least 18 years old, or
Using the website under the supervision of a parent/guardian.
To place orders, you may be required to create an account.
You agree to:
Provide accurate information
Keep your login details confidential
We reserve the right to suspend or delete accounts at our discretion.
Take responsibility for all activities under your account
All products listed on Grozly.in are subject to availability.
Prices may change at any time without notice.
Images shown on the website are for illustration purposes only; actual products may vary.
In case of pricing errors, we reserve the right to cancel the order.
Delivery timelines are estimates and not guaranteed.
Delays may occur due to weather, traffic, or other unforeseen events.
You must provide accurate delivery details.
If the delivery attempt fails due to incorrect information or unavailability, the customer may be charged redelivery fees.
Refund/return eligibility depends on product type.
Perishable items (fruits, vegetables, dairy, frozen items) may not be eligible for returns unless damaged.
Refunds may take 3–7 business days to reflect in your account.
You must report issues within 24 hours of delivery with proof (photos/videos).
Orders can only be canceled before they are packed or dispatched.
Once shipped, cancellation is not possible.
We may cancel orders at any time due to stock issues or verification failures.
You agree NOT to:
Use Grozly.in for fraudulent activities
Misuse coupons or offers
Interfere with website security
Post false, misleading, or harmful content
